Fran Thorn is National Lead Partner for Human Services with Deloitte TTA. Between 2005 and 2011 she was the Secretary of the Victorian Department of Health, the Department of Human Services and the Department of Innovation, Industry and Regional Development, respectively. Prior to this role she was with the Department of Sustainability and Environment as Under Secretary, Portfolio Performance. From 2002 to mid-2004 Fran was a Deputy Secretary of the Policy and Cabinet Group, Department of Premier and Cabinet. During 1996-2001, she was a Director of KPMG Consulting and led their education practice in Australia. She has had significant involvement in managing the implementation of government service delivery reforms in education and training, and in human resources.